1. Eligibility for Returns

  • You may return eligible items within [14 / 30 / 60] days from the delivery date (choose your timeframe).
  • The item must be unused, in original packaging, with all accessories, and in resalable condition.
  • Certain items are non-returnable (e.g., sealed CDs that have been opened, limited edition items, clearance items) — we will clearly mark those.

2. How to Request a Return

  • Contact us at support@bohosparks.com with your order number, product(s) you wish to return, reason, and photos (if needed).
  • We’ll provide instructions and (if applicable) a return shipping label.

3. Return Shipping Costs

  • You are responsible for return shipping costs, unless the return is due to our error (wrong item, defective, damaged).
  • We recommend using a trackable shipping method — we are not liable for returns lost in transit.

4. Refund / Exchange Processing

  • Once we receive and inspect the return, we will notify you of acceptance or rejection.
  • If accepted, we will refund your purchase price (excluding original shipping) via the original payment method within [7–14 business days].
  • For exchanges, if the new item is costlier, you’ll pay the difference; if cheaper, the balance refunded.

5. Partial Refunds / Exceptions

  • Partial refunds may apply for items that are not in original condition, damaged, or missing parts.
  • We reserve the right to reject returns that do not meet eligibility criteria.

6. Return Address
(Insert your returns handling address / supplier return address here)
Return to:
Bohosparks / Returns Department
[Physical Address / Warehouse]
[City, Country, Postal Code]

7. Warranty / Defective Items

  • If an item arrives defective or becomes defective within a warranty period (if applicable), contact us with proof (photos, video).
  • We may offer repair, replacement, or refund, depending on situation.